We Put Our Patients First 
Frequently Asked Questions
Are you accepting new patients?
Where is the clinic located?
Our location is at 952 Kingston Road, Suite 102, Toronto, Ontario, M4E 1S7. The closest major intersection is at Victoria Park Avenue and Kingston Road.
What are the hours of operation?
Monday, Tuesday, Friday between 9:00 am to 5:00 pm
Wednesday and Thursday between 12:00 pm to 8:00 pm (evening clinic).
How do I reach the clinic?
Please call us at 647-345-8486 (VIVO) to reach our Patient Services Associates. For services including online booking, prescription renewals, forms, and doctor’s notes, please submit requests using this form.
What do I expect from my first visit?
Your first appointment, called the ‘intake appointment,‘ is an opportunity for you and your doctor to discuss any concerns you have about your health. This is an important appointment for your doctor to obtain comprehensive information about your medical history. It is also an opportunity to welcome you to the clinic and go over our policies and what to expect going forward.
Can I still see the doctor without having to do the first visit (intake) appointment?
You will not be enrolled as a patient of the family doctor unless you attend an intake appointment first.
Do you have online booking?
Online booking is available. This booking process requires your health card number and is private, quick and simple. Please click here to book an appointment online.
What should I bring for my appointment/ how should I prepare?
- Your OHIP card (Ontario Health Insurance Plan; green health card). Please note that without this card, we will need to charge for the visit.
- List of your medications (you can get this from your pharmacy) or alternatively your medication bottles. This list is crucial in ensuring your safety and allows your doctor to prescribe the correct medication.
- Your medical information. For example, you may have received a Hospital Discharge Report if you have been hospitalized recently. This information is quite useful for the doctor and will help guide your care.
- List of your specialists. This list can be quite helpful because we can refer to the same specialist if needed.
Forms
If you have a form to be filled out, please let the staff know when you book your appointment. Please make sure that you fill out all the sections that are “to be filled out by the applicant.” Some forms are quite simple, but others cannot be filled out at the time of the visit. Usually, forms can be filled out within 1-2 weeks, but it depends on the form. Please allow plenty of time for your doctor to complete your forms. In rare occasions, your doctor may feel that further information (such as testing or a specialist opinion) is needed before completing the form.